Enrollment

Privacy Policy for Admissions Inquiries and Lead Forms

Last updated: 7/2/2026

ALTIS International School respects privacy and is committed to protecting personal data in a lawful, transparent, and responsible manner.

This Privacy Policy explains how personal data is collected and used when a parent, legal guardian, or interested adult contacts ALTIS International School, completes an admissions inquiry form, requests information about our Distance Learning Program, or communicates with us through our website, Facebook, Instagram, WhatsApp, Messenger, email, phone, or other official communication channels.

This policy applies only to admissions inquiries, information requests, and communication related to ALTIS International School. It does not replace any separate enrollment contract, student records policy, digital media policy, cookie policy, or other internal school policies that may apply after enrollment.

1. Data Controller

The personal data collected through admissions inquiries and lead forms is controlled by:

Altis International School Inc.

Registered address: 10372 Scenic View Dr, Ooltewah, TN, 37363

Email:

Website: www.altischool.com

For questions or requests regarding personal data, please contact:

2. Categories of Personal Data We May Collect

When you contact us or submit an inquiry form, we may collect only the information necessary to respond to your request and assess your interest in our educational services.

This may include:

• parent or legal guardian full name;
• email address;
• phone number or WhatsApp number;
• country of residence;
• preferred language of communication;
• child’s current grade level or age group;
• desired school year or intended start date;
• general information about your interest in the ALTIS Distance Learning Program;
• questions or messages voluntarily submitted by you.

For advertising lead forms, we do not intentionally request sensitive personal data such as medical information, religious beliefs, ethnicity, identification documents, financial data, or detailed information about a child’s personal circumstances.

Please do not submit sensitive personal data through Facebook, Instagram, WhatsApp, Messenger, or online lead forms.

3. Children’s Data

Admissions inquiries must be submitted by a parent, legal guardian, or responsible adult.

ALTIS International School does not knowingly collect personal data directly from children through advertising forms or social media lead forms.

In the inquiry stage, we only request limited child-related information, such as grade level or age group, where necessary to respond to the family’s educational inquiry.

More detailed student information may be requested only later, if the family decides to proceed with the official admissions or enrollment process, and such processing will be governed by separate admissions or enrollment documentation.

4. How We Collect Personal Data

We may collect personal data when you:

• complete a form on our website;
• complete a Facebook or Instagram Lead Form;
• contact us by WhatsApp, Messenger, email, phone, or social media;
• request the ALTIS Information Guide;
• ask for information about admissions, fees, curriculum, accreditation, school structure, or enrollment steps;
• communicate with our Admissions Office.

When you complete a Facebook or Instagram form, Meta may also process your data according to its own terms and privacy policies. ALTIS International School does not control Meta’s independent processing activities.

5. Purposes of Processing

We use personal data only for clear and limited purposes, including:

• responding to your inquiry;
• sending you information you requested;
• providing the ALTIS Information Guide;
• explaining the Distance Learning Program;
• communicating admissions steps, curriculum information, fees, academic structure, and enrollment requirements;
• contacting you through the communication method you selected or provided;
• organizing follow-up communication with the Admissions Office;
• keeping basic records of admissions-related communication;
• improving our admissions communication process.

We do not sell personal data.

We do not use admissions inquiry data for unrelated purposes.

6. Legal Basis for Processing

Depending on the situation, ALTIS International School may process your personal data based on one or more of the following legal grounds:

Consent, where you voluntarily submit a form and agree to be contacted;

Steps taken at your request before entering into an educational agreement, where you ask for admissions or enrollment information;

Legitimate interest, where we respond to inquiries, manage admissions communication, prevent misuse, and maintain basic records of communication;

Legal obligation, where applicable law requires certain data to be retained or disclosed.

Where processing is based on consent, you may withdraw your consent at any time. Withdrawal of consent does not affect the lawfulness of processing carried out before the withdrawal.

7. Communication and Follow-Up

By submitting an inquiry form or contacting us, you ask ALTIS International School to respond to your request.

We may contact you by email, phone, WhatsApp, Messenger, or another communication channel you provided, only for admissions-related purposes.

You may ask us to stop contacting you at any time by replying to our message or by contacting:

We will not continue sending admissions-related communication after you clearly ask us to stop, unless further communication is legally necessary.

8. Data Retention

Admissions inquiry data is kept only for as long as necessary for the purposes described in this policy.

As a general rule, inquiry data may be retained for up to 24 months from the last meaningful communication, unless:

• you proceed with enrollment;
• you request deletion earlier and deletion is legally possible;
• a longer retention period is required by law;
• the data is necessary to defend or establish legal claims.

If a family proceeds with official enrollment, relevant personal data may become part of the admissions or student record and may be retained according to applicable educational, contractual, accounting, administrative, and legal requirements.

9. Who May Access Personal Data

Access to admissions inquiry data is limited to authorized persons who need the information for legitimate school purposes, such as:

• Admissions Office staff;
• administrative staff;
• school leadership;
• authorized IT, website, email, CRM, form, or advertising service providers, where necessary.

All persons with access to personal data are expected to handle it confidentially and only for the purposes described in this policy.

10. Service Providers and Platforms

We may use third-party platforms and service providers to manage communication, advertising, website forms, email, hosting, analytics, or admissions workflows.

These may include, where applicable:

• Meta platforms, including Facebook and Instagram;
• WhatsApp or Messenger;
• website hosting providers;
• email service providers;
• form or CRM tools;
• analytics or advertising tools;
• administrative and IT support providers.

These providers may process personal data on our behalf or as independent controllers, depending on the service and applicable terms.

ALTIS International School aims to use only service providers that offer appropriate data protection safeguards.

11. International Data Transfers

Some platforms or service providers used for communication, advertising, hosting, analytics, or technical support may process data outside the European Economic Area.

Where this occurs, ALTIS International School aims to rely on appropriate safeguards required by applicable data protection law, such as contractual safeguards or other lawful transfer mechanisms.

12. Security Measures

We take reasonable technical and organizational measures to protect personal data against unauthorized access, loss, misuse, disclosure, alteration, or destruction.

These measures may include access restrictions, password protection, limited staff access, secure communication practices, and internal procedures for handling personal data.

However, no online transmission or digital storage system can be guaranteed to be completely secure. For this reason, we ask users not to submit sensitive personal data through social media forms or messaging platforms.

13. Your Rights

Under applicable data protection law, you may have the right to:

• request confirmation that we process your personal data;
• request access to your personal data;
• request correction of inaccurate or incomplete data;
• request deletion of your data;
• request restriction of processing;
• object to certain types of processing;
• withdraw consent where processing is based on consent;
• request data portability, where applicable;
• lodge a complaint with a competent data protection authority.

To exercise these rights, contact us at:

We may need to verify your identity before responding to certain requests.

We aim to respond to valid requests within the period required by applicable law.

14. Right to Lodge a Complaint

If you believe that your personal data has been processed unlawfully, you may contact us first so that we can review and respond to your concern.

You also have the right to lodge a complaint with the competent data protection authority.

In Romania, the supervisory authority is:

Autoritatea Națională de Supraveghere a Prelucrării Datelor cu Caracter Personal — ANSPDCP

Website: www.dataprotection.ro⁠�

Email:

15. Accuracy of Information Submitted

You are responsible for providing accurate information when submitting an inquiry.

Please do not submit personal data about another person unless you are authorized to do so, such as when you are the parent or legal guardian of a child.

16. No Automatic Enrollment Decision

Submitting an inquiry form does not create an enrollment agreement and does not guarantee admission, enrollment, academic placement, accreditation recognition, or acceptance into any specific grade or program.

Admissions decisions, where applicable, are handled separately according to ALTIS International School’s admissions procedures and requirements.

17. Changes to This Policy

We may update this Privacy Policy when necessary to reflect changes in our services, legal requirements, advertising practices, or data protection procedures.

The updated version will be published on this page, with a revised “Last updated” date.